Monday, November 14, 2011

Consumer Confidential: GM probe, Starbucks charge, toy time

GM cars are being investigated for possible shifting problems
Here's your me-and-Mrs.-Jones Monday roundup of consumer news from around the Web:

--Heads up if you drive a GM car. Federal safety regulators are investigating problems with the automatic shift levers on several General Motors vehicles that have caused at least seven crashes. The National Highway Traffic Safety Administration says the probe began with complaints about the Saturn Aura mid-size car from the 2007 and 2008 model years, affecting nearly 89,000 vehicles. But the agency is now checking to see if the problems extend to other GM vehicles. The Chevy Malibu from the 2004 to 2008 model years and the Pontiac G6 from the 2005 to 2008 model years have similar shifting systems, the agency says. GM says it's cooperating with the investigation.

--Starbucks is no longer charging extra for some coffee beans. The company has stopped tacking on a surcharge for bags of coffee beans weighing less than a pound after a Massachusetts consumer-protection agency fined the company over the practice. The Massachusetts Office of Consumer Affairs and Business Regulation found in August that the coffee giant wasn't notifying customers that it was adding a surcharge of about $1.50 for bags of beans weighing less than a pound. That meant beans listed at $11.95 per pound ended up costing $7.45 for a half-pound -- not $5.98, or half the price. Starbucks quietly stopped adding the surcharge nationwide Nov. 7.

--Because it's never too early to think about holiday shopping, here's the word from Toys R Us: The company will kick off its Black Friday sales an hour earlier this year, opening its doors at 9 p.m. on Thanksgiving evening. Toys R Us will be one of several stores opening on the night before Black Friday. Last week, Wal-Mart said it would open at 10 p.m. on Thanksgiving night. Toy deals will include a free $50 gift card with the purchase of any Apple iPod touch; LeapFrog Leapsters for $24.99, marked down 50% from the regular price; 40% off Ultimate Optimus Prime Transformers, which are usually $79.99; and 10 Squinkies packs for $10, which are regularly $2.49 each. And I know I'll get in trouble for asking this, but what's a Squinkie?

-- David Lazarus

Photo: GM cars are being investigated for possible shifting problems. Credit: Jeff Kowalsky/Bloomberg News

For housewives, starring Housewives: Reality TV tabloid to launch

Reality
Add reading to the Situation’s gym-tan-laundry list: The publisher of the National Enquirer and Star plans to launch a magazine devoted solely to covering reality television.

The glossy, photo-heavy Reality Weekly, produced by American Media Inc., will hit newsstands in January. It’s a dream come true for Kim Kardashian, Paris Hilton and other tube-based talents who will no longer have to vie with movie stars for printed space.

And at $1.79 an issue, the publication aims to be cheaper than competitors such as People and Us Weekly. Reality Weekly will be offered at the same newsstands at grocery stores and retail chains such as Wal-Mart, Kmart and Rite Aid, with an expected circulation of 250,000 to 450,000, the company said.

The magazine will feature segments such as the “Biggest Fights of the Week,” recapping on-air brawls, and a roundup of bikini-clad stars called “Hottest Shots of the Week.”

American Media is keeping production costs low, basing the magazine out of its existing New York headquarters and asking the current staff to do double duty. Richard Spencer, the editor in chief of OK magazine’s U.S. edition, will also serve as editor in chief of Reality Weekly.

Meanwhile, magazines focusing on the real world instead of "Real World" are struggling.

Newsweek is scrapping its 27-year-old political series this election season as it attempts to deal with a faster news cycle and tightening budgets, according to the New York Times. The magazine, whose circulation plunged nearly 32% last year, would publish long-form profiles of presidential campaigns.

Even the top-ranked magazine by circulation, AARP The Magazine, saw its numbers slip 3% in 2010 to 23.7 million. Fourth-ranked Reader’s Digest slipped nearly 24% to 5.8 million, according to the MPA magazine association.

RELATED:

Los Angeles Times fifth-largest newspaper, says circulation report

L.A. Times circulation figures: Sunday up, daily down -- but overall, the best in eight years

-- Tiffany Hsu

Photo: A prototype cover of Reality Weekly. Credit: American Media Inc.

All major global economies headed for slowdown: OECD report

Italy
Every major global economy, including China, Russia and the United States, is headed for a slowdown, according to a new report from the Organization for Economic Cooperation and Development.

The Paris-based group tracked composite leading indicators -– which predict economic turning points -– and found that growth levels around the world are set to drop for the seventh straight month.

The Eurozone has been plagued by a debt crisis and political upheaval. On Sunday, economist Mario Monti took over from Silvio Berlusconi as Italy's prime minister amid hopes that a new government will implement austerity measures encouraged by the European Union.

George Papandreou, stepped down as prime minister of Greece last week and was replaced days later by banker Lucas Papademos, who inherited an unpopular bailout plan designed to keep the country from teetering into default.

In such an unstable environment, the OECD's indicators hit their lowest overall level since 2009, slipping to 100.4 in September, from 100.9 in August. Any figure above 100 represents a long-term trend of economic activity.

Economic expansion in the U.S. is losing momentum, down to 101.2 from 101.5 a month earlier, according to the report. Germany is bound for the biggest slide, down to 99.1 from 100.4, it said
At 97.5, Italy has the report's lowest score in Europe, and worldwide, it is higher than only Brazil's 94 and India's 93.8.

RELATED:

Good news in Europe drives stocks higher

Warren Buffet laments that Europe has no Bernanke or Paulson

-- Tiffany Hsu

Photo: The flags of Italy, center, and the European Union, right, fly from the Quirinale palace, the office of Italy's president, in Rome. Credit: Alessia Pierdomenico / Bloomberg

First airline is fined for stranding passengers on tarmac

AmericaneagleplaneatBoston

American Eagle Airlines has agreed to pay a $900,000 fine for stranding hundreds of passengers on several delayed flights, marking the first penalty issued under a rule adopted by the U.S. Department of Transportation in April 2010.

The Transportation Department rule forbids airlines from keeping passengers on a delayed domestic flight for more than three hours or four hours for an international flight. To avoid a fine, airlines must offer stranded passengers food and water and the option to return to a terminal. The maximum fine is $27,500 per passenger.

The fine against American Eagle, a regional affiliate of American Air Lines, stems from lengthy delays at Chicago's O'Hare International Airport on May 29. A total of 15 planes, carrying 608 passengers, were stuck on the tarmac for three hours or more.

Because of heavy fog and thunderstorms on that day, air traffic controllers canceled departures for several hours. However, an investigation by the Transportation Department found that American Eagle continued to land flights later that day, creating a backlog of flights. In many cases, American Eagle didn't have enough pilots and crew to operate planes that were loaded with passengers and waiting at the gates, according to Transportation Department records.

"We put the tarmac rule in place to protect passengers, and we take any violation very seriously," U.S. Transportation Secretary Ray LaHood said in a statement.

The tarmac delay rule, spurred by several notorious cases of flight delays, including the plight of passengers stranded for nearly six hours on a plane in Rochester, Minn., in 2009, offer exemptions for safety, security or air traffic control-related reasons.

Under the consent order, American Eagle must pay $650,000 within 30 days, and up to $250,000 can be paid through refunds, vouchers and frequent flier miles offered the passengers on the delayed flights.

Related:

New U.S. rules on tarmac delays: Q&A

Tarmac delays drop dramatically under new rule, U.S. says

JetBlue passengers endure 7-hour tarmac delay at Hartford airport

-- Hugo Martin

Photo: An American Eagle plane waits on the tarmac on Boston's Logan International Airport. Credit: Associated Press

 

 

 

Warren Buffet laments that Europe has no Bernanke or Paulson

 
















 

Billionaire investor Warren Buffett said Europe lacks the type of strong government financial officials with broad powers who helped stabilize the U.S. economy in the fall of 2008, a deficiency that is prolonging the debt crisis caused by Greece and Italy.

Speaking on CNBC on Monday morning, Buffet said it's not clear who in Europe could play the role that Federal Reserve Chairman Ben S. Bernanke, former Treasury Secretary Henry M. Paulson and former President George W. Bush did in 2008 in assuring markets they would do whatever it took to stem that financial crisis.

The void has led to a run on European debt and investments, Buffett said.

"It’s very very tough to stop a run," said Buffet, whose Berkshire Hathaway Inc. sold all of its European sovereign debt more than a year ago and is not ready to jump back in. "It takes a … widespread belief that the people in authority will do whatever it takes to stop it and they have the ability to do whatever it takes."

"We believed Bernanke and Paulson and the president of the United States when they said that in September of 2008," Buffet said. "There's no one in comparable authority in Europe."

While he's encouraged by the new political leadership in Greece and Italy, Buffet said he's still concerned about the Eurozone's financial situation. Berkshire Hathaway owns no stock in any bank within the zone, he said.

But Buffet appeared confident that Europe eventually would overcome the crisis.

"Europe has all kinds of strengths. Europe is not going to go away," Buffet said. "Ten years from now, we will be selling more goods to Europe and buying more goods from Europe and they will have more GDP per capita. But getting from here to there may be a problem."

RELATED:

Economist named Italy's new prime minister

 Europe crisis makes pecking order clear: 'Merkozy,' then the rest

At G-20, U.S. stays on the sidelines in Europe debt crisis

-- Jim Puzzanghera in Washington

 

A rebel in the ranks: Mike Mayo on Wall Street

Stock analysts are not known for being a rebellious sort -– their jobs generally involve writing up dry technical reports on public companies. But Mike Mayo is not your typical stock analyst. Since joining the industry nearly 25 years ago, he has shaken up the financial world with his bold and forthright analysis of the banks he researches.

In 1999, he told investors to sell all bank stocks. In 2007, he was ahead of the pack in downgrading Bear Stearns and Citigroup. (A fuller record of those calls is here.) Perhaps predictably, this hasn't earned him a lot of love, given that he has worked at banks himself and that his employers wanted to do business with many of the banks he was analyzing. This led to often short and stormy tenures at UBS, Credit Suisse and Lehman Bros. before he landed in his current position at Credit Agricole Securities.

Now, after a financial crisis for which banks have taken much of the blame, Mayo has written a book, Mike Mayo has written "Exile on Wall Street" "Exile on Wall Street," chronicling the problems he sees with the current system in place for monitoring the financial system. He argues that regulators, accountants and credit ratings agencies do not have the right incentives to serve as good watchdogs. He slams his fellow stock analysts for providing misleadingly positive portrayals of public companies due to conflicts of interests. Money & Company connected with Mayo to talk about his views.

Money & Company: What is the basic issue you are confronting here?

Mike Mayo: Less than 5% of stock ratings on Wall Street are a negative rating. Any first-year business school student can tell you that not 95% of stocks are worth buying.

M&C: You say that there is pressure on analysts to write positive things about the companies they are covering. What is your own experience with that?

MM: I had some of the best stock calls at Lehman. But the deal-makers -- the investment bankers at the firm at the time -- didn't like what I had to say. 

I thought my goal was to serve the people putting their money into the stocks of these companies, whereas the deal-makers wanted me to be nicer to the big banks so that they might be able to raise stocks or raise debts or advise on some sort of merger.      

Eventually when I left the firm, I was literally escorted out of the office.

M&C: The idea that Wall Street analysts are afraid to say sell, how does that impact ordinary investors?

MM: The rose-colored lenses –- the positive bias to the markets –- I think contributed to some of the excess in the markets. Having Wall Street analysts and other market overseers do more of their job –- and to call a spade a spade -- can help reduce the degree of the huge swings that we've seen.

M&C: What are the problems at banks that analysts and executives are downplaying today?

MM: This year will show the slowest revenue growth for U.S. banks since 1938, and this decade will be the slowest decade of revenue growth since the Great Depression. I think the banks are downplaying just how much revenue pressure they are likely to feel, and as a result, they have been slow to better position their companies for that environment.

You saw in the case of MF Global what happens if you don't accept the slower growth. Either you accept the slower growth or you reach for revenues and risk failing.   

M&C: Banks have said that the new financial reform laws go too far, while the public seems to think they didn't go far enough. Which is it?

MM: I'm not so sure that the size of legislation is what makes difference. I think you could have less legislation as long as it is actually enforced. We haven't had it enforced. Right now, we have the worst of both worlds, and I still see that in place, even after the crisis.

M&C: Where does Occupy Wall Street come into all of this?

MM: I do research on Occupy Wall Street because I wonder if that could be extra motivation for regulation on the banks.

When I go to Occupy Wall Street, or Occupy San Francisco today, I'm the banker in the dark blue suit.

I go to the table with the anarchists. It’s a table like you'd have at a bake sale. I engage the people behind the table in a discussion. 

I disagree when you start talking anarchy -- or some real socialist form of government -– but I do believe in the idea that we should have more alternatives within our capitalism system than what we’ve had, that we should not just accept the status quo. Enough already with what hasn't worked.

M&C: How widely is that sentiment shared on Wall Street?

MM: A lot of people on Wall Street are very frustrated with parts of Wall Street. Different operators operated on steroids -- and some of those operators blew up and tainted the industry. 

RELATED:

Wall Street isn't buying Obama's reform plan

New financial reform law hasn't curtailed banks' profits

Occupy Wall Street's message hits home with some on Wall Street

-- Nathaniel Popper in New York
Twitter.com/nathanielpopper

Photo: Mike Mayo. Credit: Wiley

What Percentage Lives in Poverty?

Nancy Folbre is an economics professor at the University of Massachusetts, Amherst.

Do poor people represent the bottom 16 percent of the population or the bottom 15 percent? The answer matters more than you might think.

Today’s Economist

Perspectives from expert contributors.

The difficulty of measuring economic well-being helps explain why it’s hard for people to figure out what economic percentile they belong to or which public policies would best serve their interests.

Perspectives from expert contributors.

A difference of one percentage point in the overall poverty rate is no big deal. But the new Supplemental Poverty Measure, or S.P.M., developed by the Census Bureau, which yields the slightly higher overall estimate, shows lower rates of poverty among children and higher rates among the elderly than the traditional measure. An estimate based on a measure similar to the S.P.M. suggests that poverty has increased less over time.

The S.P.M. goes beyond consideration of money income to estimate the value of such in-kind transfers as food stamps, net taxes paid to government (taxes paid less the value of tax credits received), and medical and work-related expenses (such as child care and commuting costs). It also employs a new standard of need, linked to what low-income families actually spend.

Children are the beneficiaries of more of the in-kind transfers measured by the S.P.M. than people over age 65 and have fewer out-of-pocket medical expenses. As a result, they look less susceptible to poverty under the new measure than the traditional one, especially compared with older adults. Safety net programs such as food stamps expanded during the Great Recession.

Any income-based measure that takes such transfers into account is likely to show a smaller increase in poverty resulting from the recession than one that does not. Indeed, a good measure of poverty should register the impact of major public policies.

Unfortunately, the S.P.M. suffers some painful limitations. Like the traditional poverty measure, it understates the relative economic well-being of older adults because it ignores the value of their wealth – which doesn’t count as income although it can reduce or help cover their living expenses.

Also, some low-income families simply can’t afford expenditures on health and go untreated. They are not necessarily better off than similar families who spend money on health, though the S.P.M. might make them appear so.

Shawn Fremstad of the Center for Economic and Policy Priorities effectively details these shortcomings. But like others who acknowledge the S.P.M.’s limitations, including Arloc Sherman of the Center for Budget and Policy Priorities and Heidi Hartmann of the Institute for Women’s Policy Research, he agrees that it provides important new information.

Much depends on how researchers, journalists and public policy makers interpret the measure and how they explain the difficulties of measuring economic well-being.

The in-kind benefits that people receive from government go far beyond those measured in the S.P.M. and include big-ticket items such as spending on public education and Medicare expenditures. Tax benefits range from implicit tax subsidies for employer-provided health insurance to the mortgage-interest tax deduction.

The value of these benefits to individual families is not measured in any comprehensive survey. Both in-kind and tax benefits to the poor are more politically visible, and they phase out rapidly as family income increases above the poverty line, where both federal income and Social Security taxes begin to bite harder.

This differential visibility probably intensifies political resentments that some middle-income working families feel toward the poor.

Yet taking net taxes and work-related expenditures into account shows many families closer to the poverty line than they would otherwise seem. Using the traditional income-based measure, about 36 percent of Americans lived in families with income more than four times the poverty level in 2010. Using the S.P.M. measure of economic well-being, the size of that top group declines to 17 percent.

Major government transfers and benefits are directed at different age groups. As a result, age-based politics now greatly complicates political alignments based on class. Most individuals enjoy large transfers from the government as children (through public education) and as retirees (Social Security and Medicare) paying net taxes only as working-age adults. As a result, voters are often confronted by choices that might help them now but hurt them later, benefit their children or harm their parents.

We are now a demographically diverse population with enormous variation across households in the extent of time devoted to the care of dependents, whether children, individuals with health or disability problems, or the frail elderly. Yet we don’t factor either the costs or the benefits of this work time into estimates of family living standards.

When differences across income groups are extreme and increasing over time — as between the bottom 99 percent and the top 1 percent – they can trump these complexities.

But any political movement that aims to unify American voters must devise strategies to improve their standard of living. Such strategies should be informed by serious efforts to go beyond conventional measures of family income to develop more comprehensive measures of economic well-being.

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